In case the boot partition is not set to “active” after copying the ISO, you can use some other tool like gparted on a Linux system to activate it. If installation fails after using one tool, try a different one.įor example, if you are facing trouble installing Qubes after writing the ISO using Rufus, then try using other tools like balenaEtcher or the dd command. Some people use the dd command (recommended), others use tools like Rufus, balenaEtcher or the GNOME Disk Utility. Change the method you used to write your ISO to a USB key:.If a machine can not boot from a bigger USB, it may be too old to run Qubes.Įrrors will occur if the Qubes installer is corrupted.Įnsure that the installer is correct and complete before writing it to a flash drive by verifying the ISO. Note that the Qubes installation image is over 4GB, so it may not fit on a smaller USB. If you encounter a black screen when performing an installation from a USB stick, ensure you are using a USB drive less than 8GB, or a partition on that USB less than 8GB and of format FAT32. Some laptops cannot read from an external boot device larger than 8GB. This determines whether the problem stems from the flash drive or Qubes installer. If possible, try several drives of different sizes and formats. There are a variety of other problems that could arise when using a USB installation medium, and some of the issues can be fixed by doing one or more of the following: If you are facing issues when booting using UEFI mode, see the UEFI troubleshooting guide. The solution is to exit the installer, wipe all data or delete all partitions, then restart the Qubes installation. Some people have encountered this error message when trying to install Qubes on drives that already have data on them. Installation troubleshooting “An unknown error has occurred” error during installation
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